Aftermarket Services-2

Aftermarket Services

Find out what entercc can do for companies engaged in aftermarket service contracts.Service providers and manufacturers extending their role in the product lifecycle will both find the right functionality for service management,service scheduling, contract management and more.We have the solution regardless of where you are providing service … at a customer site, in a depot repair environment,through appointment setting or on a preventive maintenance schedule.

Our experience (part I)

Samsung Notebook, Display, Printer (2005 – present)
◙ The 1st Outsouced IT service center in Malaysia

Toshiba Notebook (2005 – 2010)
◙ The 1st Outsouced service center in Malaysia
◙ Support commercial & consumer customers in Johor

Axioo Notebook (2009 – 2012)
◙ The 1st Direct Notebook service center in Malaysia

Lenovo Computer (2010 – present)
◙ The 1st Direct IBM Service Provider in Malaysia

Asus Notebook, Tablet, Phone (2010 – 2017)
◙ The 1st Outsouced service center in Malaysia
◙ Setup Material Management System – Factory – Distribution – Enduser
◙ Setup the 1st in Malaysia Pickup & Return Workflow – Pickup – Repair – Return

Our experience (part II)

Blackberry (2012 – 2015)
◙ The 1st Blackberry Expert Center in Johor

Fujitsu Computer (2010 – 2017)
◙ The 1st Direct Fujitsu PC Service Provider in Malaysia

Gigabyte Computer (2013 – 2016)
◙ The 1st Direct Gigabyte PC Service Provider in Malaysia
Brother Printer (2010 – present)
◙ Service Inkjet & Laser Multifunction printers, in warranty & out of warranty
Fuji Xerox Printer (2010 – 2018)
◙ Service Inkjet & Laser Multifunction printers, in warranty & out of warranty

Lexmark Printer (2018 – present)
◙ Service Laser Printer & Copier

HP Adhoc Project (2011 – present)
◙ Handle various onsite implementation service, ie, POS, Banks